What to Expect from Counselling in Geelong: A Guide for First-Time Clients

Taking the first step towards counselling can feel daunting—especially if you’ve never worked with a mental health professional before. At Mental Health Counselling Geelong, we understand the courage it takes to reach out, and we’re committed to making the process as welcoming and straightforward as possible. This guide will walk you through what to expect, so you can feel confident and informed as you begin your journey towards improved wellbeing.

Why People Seek Counselling

People come to counselling for many different reasons. Some are experiencing anxiety, depression, or trauma; others may be navigating relationship difficulties, eating disorders, substance use, or significant life changes. Many people simply want a safe, confidential space to talk through challenges and gain new perspectives. Whatever your reasons, seeking help is a positive and proactive step.

The First Step: Making Contact

Reaching out is often the hardest part. At Mental Health Counselling Geelong, you can contact us by phone, email, or through our website’s enquiry form. We aim to respond promptly and answer any initial questions you may have. Most clients are able to schedule their first session within a week, and there is currently no waiting list—meaning you can access support when you need it.

The Initial Session: What Happens?

Your first session is an opportunity to talk about what has brought you to counselling and what you hope to achieve. There’s no pressure to share more than you feel comfortable with. The clinician will listen, ask questions to better understand your concerns, and explain how they can help. This session is also a chance for you to see if the clinician feels like the right fit for you—finding a good therapeutic match is important for effective support.

Your Clinician’s Approach

All clinicians at Mental Health Counselling Geelong have at least 20 years of experience in clinical mental health. They bring a compassionate, personalised approach to every session, drawing on a range of evidence-based therapies such as EMDR, CBT, ACT, and DBT. Your sessions will be tailored to your unique needs, whether you’re seeking support for trauma, anxiety, depression, eating disorders, or other challenges. We also provide specialist support for the LGBTQIA+ community and offer both individual and couples/family therapy.

Confidentiality and Safety

Confidentiality is at the heart of our practice. Everything you discuss in counselling is private and protected. Your information will not be shared without your consent, except in rare circumstances where safety is a concern. We are committed to providing a safe, respectful, and non-judgemental environment for every client.

What Happens Next?

After your first session, you and your clinician can decide together on the best way forward. You might schedule regular sessions—weekly, fortnightly, or as needed—depending on your goals and preferences. Progress is reviewed regularly, and your approach can be adjusted as your needs evolve. Sessions can be held in-person at our Geelong office or online, offering flexibility to suit your circumstances.

Frequently Asked Questions

Do I need a referral?

No, you do not need a referral to access counselling. However, if you wish to claim Medicare rebates, a referral from your GP under the Better Access program is required.

Are Medicare rebates available?

Yes, all clinicians are eligible providers under Medicare’s Better Access program. Most clients use Medicare rebates for the first ten sessions and may continue privately thereafter.

Can I have sessions online or in-person?

Both options are available. You can choose to attend sessions at our Geelong office or connect online, depending on your needs and preferences.

What if I’m not sure counselling is right for me?

It’s normal to feel uncertain. The first session is a chance to explore your concerns and see if counselling feels like a good fit. There is no obligation to continue if you decide it’s not for you.

Ready to Take the First Step?

Reaching out for support is a sign of strength. If you have questions or would like to book your first session, please contact us by phone on 0425 831 176, by fax on 03 4206 7738, or via our website at www.mentalhealthcg.com.

You deserve compassionate, experienced support as you work towards better mental health. We’re here to help.